What do I have to do if I want to return goods?

The legally granted right of withdrawal allows consumers to withdraw from the purchase contract within 14 days without giving reasons. The return shipping costs must be borne by the consumer. Please note that every item must be returned in its original condition. This means that the item must be in the same condition in which you received it from WiMo - complete with all accessories and original packaging. It is advantageous to request an RMA number from WiMo before returning and to include this in the return. More information can be found in our terms and conditions.